FAQ: Ties: Soul Link | Emotional and Brutal 2D Metroidvania
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

When will Ties: Soul Link be released?

Ties: Soul Link is expected to be released around July 2026.

Last updated: August 29, 2024 08:55

Which platforms will Ties: Soul Link be available on?

Ties: Soul Link will be available on Nintendo Switch and Steam (PC and Mac).

Last updated: August 29, 2024 08:55

When and how can I choose the platform (Steam, Nintendo Switch)?

Once the campaign has ended, you will receive a survey where you can select whether you prefer the Steam or Nintendo Switch edition.

Last updated: September 09, 2024 10:47

How much will the shipping costs be for physical rewards, and when will they be shipped?

Shipping costs are not included in the Kickstarter and will be charged after the campaign ends, before the rewards are shipped. According to our current estimates, shipping costs will range between $10 and $30, depending on the region and the weight of the package. Please note that all shipments will be sent from Spain.

Plushies and statues will be shipped before the game is released, as they are produced. The art book, the game, and other digital rewards will be delivered once development is complete, which is estimated to be around July 2026.

Last updated: September 13, 2024 00:35

Is there a demo available to try?

Yes! You can already try a demo of Ties: Soul Link on Steam. You can download and play it at the following link: https://store.steampowered.com/app/2600730/Ties_Soul_Link/

Last updated: September 09, 2024 10:45

What languages will Ties: Soul Link be available in?

Ties: Soul Link will be available in English, Spanish, Japanese, French, German, Italian, and Portuguese.

Last updated: September 09, 2024 10:45

Will Ties: Soul Link have a map?

Yes, Ties: Soul Link will have a map. However, in the demo, the map is a simplified version. In the final release, the map will include more details, the ability to zoom, mark points, and more.

Last updated: September 09, 2024 10:45

Can the controls be remapped?

In the demo, the buttons cannot be remapped. However, in the final version, when Ties: Soul Link is released, they can be.

Last updated: September 09, 2024 10:45

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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